We aim to process and ship all orders within 1–2 business days. Once your order has been shipped, you will receive a confirmation email containing the tracking details.

Standard shipping usually takes 3–7 business days, depending on your location. Express shipping options may be available during checkout.

If you are not completely satisfied with your purchase, we offer a 7-day return or exchange policy. All items must be unused and returned in their original packaging.

To initiate a return, please contact our support team at contact@velcup.fr.

For full policy details, please refer to our Terms & Conditions.