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1. General
- These Terms & Conditions govern your use of the VELCUP website and our products
- By visiting our site or purchasing anything from us, you accept these terms.
- If you do not agree, please discontinue using the website.
2. Product Information
- We offer VELCUP Premium 7 oz Paper Cups, designed for hot and cold beverages.
- We strive to provide accurate product details, images, and specifications.
- Minor variations in color, texture, or packaging may occur due to manufacturing updates.
- All products are food-grade, safe, and made for disposable use.
3. Pricing & Payments
- All prices on our website are displayed in INR (₹) unless mentioned otherwise.
- Prices may change at any time without prior notice.
- Payments are processed through secure third-party payment gateways.
- We do not store your card or banking information.
4. Orders & Acceptance
- Placing an order does not guarantee acceptance.
- We reserve the right to cancel or refuse any order due to:
- If an order is cancelled, the amount (if paid) will be refunded as per our Refund Policy.
5. Shipping & Delivery
- Delivery timelines and shipping charges are described on our Delivery Information page.
- Delays caused by courier companies, weather, holidays, or incorrect addresses are beyond our control.
- Once shipped, the order tracking details will be shared with the customer.
6. Returns, Refunds & Replacements
- Eligibility, conditions, and procedures are explained in our Refund & Return Policy.
- Returns are accepted only for damaged, defective, or wrong products.
- Used or physically tampered items will not be accepted.
7. Use of the Website
You agree not to:
- Misuse the website
- Upload viruses or harmful files
- Attempt unauthorized access
- Use our content without permission
- Interfere with security features
8. Changes to Terms
VELCUP may update or modify these Terms & Conditions at any time.
Changes will take effect immediately upon posting on this page.
9. Contact Information
For any questions regarding these Terms & Conditions, contact us at: